Repair an Office application

If repairing the main profile in Outlook doesn’t work or resolve the issues, try the following troubleshooting methods.



Repair Outlook Profile Online

Mac Outlook stores settings in local databases and uses different paths and sync processes lacking the profile manager interface available in Windows. After locating the ScanPST, launch the tool and follow these steps to repair the PST file. You can use the Inbox Repair tool (SCANPST.EXE) to diagnose and repair errors in your Outlook data file.

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Press Windows + R key, type ‘Outlook.exe /safe’ in the Run window, and click the OK button or press the Enter key. If the issue is resolved, try disabling the add-ins as there could be faulty or incompatible add-ins causing the problem. Restart Outlook normally to check if the issues or errors you encountered are resolved. When using this solution to recreate or rebuild an Outlook profile for an Office 365 or Exchange account, please make sure that Outlook and its related programs are closed. The steps to access the repair tool vary depending on your operating FixTechGuide Office 365 troubleshooting system.

Fix your Outlook email connection by repairing your profile





Close Outlook then go to ~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/ and delete and recreate Outlook profile on Mac. Restart Outlook and it will prompt you to create send/receive error 0x800CCC0E fix a fresh profile without any damaged data. Microsoft provides ScanPST.exe, also known as the Inbox Repair tool, to repair inconsistent or damaged PST files and resolve common errors.



Rebuild or Recreate Outlook Profile for Office 365 or Exchange Accounts



If you're using an Exchange email account, you can delete the offline Outlook Data File (.ost) and Outlook will recreate the offline Outlook Data File (.ost) the next time you open Outlook. Stack Exchange network consists of 183 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. If a Microsoft troubleshoot Outlook synchronizing folders error 365 application such as Word or Excel isn't working correctly, sometimes restarting it will fix the problem. Once you have performed all the steps, restart Outlook to apply the changes.

Repair Outlook Profile Online

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  • If you want to rebuild the Outlook profile using Command Line for quick actions or scripting, you can rebuild Outlook profile using Windows Registry Editor and Outlook Command Line.
  • Outlook is used by 400 millions of users that makes it completely trusted by individuals and organizations.
  • Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue.
  • We hope you now clearly understand the reasons why users need to repair Outlook profiles for Office 365 accounts.
  • It is vital for users to be aware of the reasons why Outlook profiles need to be rebuilt or repaired before jumping into the steps.


If you want to rebuild the Outlook profile using Command Line for quick actions or scripting, you can rebuild Outlook profile using Windows Registry Editor and Outlook Command Line. While Outlook doesn’t provide commands to delete and recreate Outlook profiles, you can automate the process of resetting and launching one. Follow the below-discussed steps based on your Outlook version to repair corrupt Outlook profile and resolve the errors. If repairing the main profile in Outlook doesn’t work or resolve the issues, try the following troubleshooting methods.

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